You are required to read and agree to the below before accessing a full-text version of an article in the IDE article repository.

The full-text document you are about to access is subject to national and international copyright laws. In most cases (but not necessarily all) the consequence is that personal use is allowed given that the copyright owner is duly acknowledged and respected. All other use (typically) require an explicit permission (often in writing) by the copyright owner.

For the reports in this repository we specifically note that

  • the use of articles under IEEE copyright is governed by the IEEE copyright policy (available at

  • the use of articles under ACM copyright is governed by the ACM copyright policy (available at

  • technical reports and other articles issued by M‰lardalen University is free for personal use. For other use, the explicit consent of the authors is required

  • in other cases, please contact the copyright owner for detailed information

By accepting I agree to acknowledge and respect the rights of the copyright owner of the document I am about to access.

If you are in doubt, feel free to contact



Publication Type:

Conference/Workshop Paper


Proceedings of the 20th International Conference on Condition Monitoring and Diagnostics Engineering Management


IT - Instituto de Telecomunicacoes


Today, many manufacturing companies have chosen to outsource the maintenance function, often as part of a cost reduction program. The result of the outsourcing has been successful in some cases and unsatisfactory in others. In order to make a sound sourcing decision the company needs to be fully aware of the strategic importance of the maintenance activities. Such awareness will also have an impact on the result of the chosen sourcing strategy. To assess the strategic impact of maintenance, it is essential to find relevant measurements in order to evaluate the performance and quality, as well as the profitability of the investments that maintenance activities are supposed to be. In order to be relevant, the measurements should be well aligned with the company’s vision and mission for the maintenance, which in turn should be supporting the company’s over-all business strategy.The objective with this paper is to discuss and exemplify the importance of assessing the strategic impact of the production maintenance when evaluating maintenance related sourcing decisions. Together with a theoretical overview, this paper will present a case study performed at three companies with different sourcing solutions.The findings of the study indicate a relationship between the alignment of the over-all company strategy, the used maintenance performance measurements, and the perceived contribution of maintenance for fulfilling the competitiveness of the company. Regardless of how companies choose to source its maintenance it is obvious that a strategic view of the maintenance function will support the sourcing process by setting relevant measurements and target values for the expected performance and development of the maintenance function. One way of achieving this might be to use a model for alignment of maintenance performance indicators and business strategy.


author = {Antti Salonen},
pages = {687--695},
month = {June},
year = {2007},
booktitle = {Proceedings of the 20th International Conference on Condition Monitoring and Diagnostics Engineering Management},
publisher = {IT - Instituto de Telecomunicacoes},
url = {}