You are required to read and agree to the below before accessing a full-text version of an article in the IDE article repository.

The full-text document you are about to access is subject to national and international copyright laws. In most cases (but not necessarily all) the consequence is that personal use is allowed given that the copyright owner is duly acknowledged and respected. All other use (typically) require an explicit permission (often in writing) by the copyright owner.

For the reports in this repository we specifically note that

  • the use of articles under IEEE copyright is governed by the IEEE copyright policy (available at

  • the use of articles under ACM copyright is governed by the ACM copyright policy (available at

  • technical reports and other articles issued by M‰lardalen University is free for personal use. For other use, the explicit consent of the authors is required

  • in other cases, please contact the copyright owner for detailed information

By accepting I agree to acknowledge and respect the rights of the copyright owner of the document I am about to access.

If you are in doubt, feel free to contact

Offshoring of complex products – a process approach

Publication Type:

Conference/Workshop Paper


Offshoring Research Network International Conference 2012


Offshoring as a theoretical concept clearly relates to the process of sending work overseas, however the majority of the research on offshoring has focused the decision stage rather than the complete lifecycle. This paper is based on longitudinal case studies of two Global Fortune 500 companies which are sending work from several of their globally dispersed business units to their R&D centers in China & India. A generic process of distributing work globally; from decision to transfer and operational governance is described. Studying the decisions translated into practice, aspects such as managerial intentionality, path dependence, and the need for strategic alignment are highlighted. Our results show that these companies consider offshoring as an ongoing iterative process of managing complex work in a global organization, where one transfer project may result in more functions being transferred. This paper develops the foundations of a process framework to support sustainable offshoring practice.


author = {Petra Edoff and Jayakanth Srinivasan},
title = {Offshoring of complex products – a process approach},
month = {May},
year = {2012},
booktitle = {Offshoring Research Network International Conference 2012},
url = {}