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Untapped Innovation Capacity within Ordinary Employees Work-activities
Publication Type:
Conference/Workshop Paper
Publisher:
ISPIM - International Society for Professional Innovation Management
Abstract
This case study shows the existence of potential untapped innovation capacity within employees’
ordinary work. Purpose of identifying untapped innovation capacity is to involve a broader participation of
employees into innovation-work in order to increase innovation-efficiency in companies. The case study was
conducted at one Swedish SME where four participating employees were interviewed and observed when
doing their ordinary work. Communication via i.e. e-mails, conversations and phone-calls were identified in
32% of the 267 documented work-activities and is suitable as work-activities when searching for i.e.
innovative opportunities, suppliers etcetera according to innovation models, which could contribute to
innovation and done by anyone at any department. Future research is suggested to develop and test if
communication-based work-activities where innovation-cognition could be added to employees when
communicating in their ordinary work with purpose to contribute to an overall innovation-work. The benefits
would be that more employees easily could contribute to innovation work by being aware of innovationissues
while communication as usual in their ordinary work.
Bibtex
@inproceedings{Johnsson2132,
author = {Mikael Johnsson},
title = {Untapped Innovation Capacity within Ordinary Employees Work-activities},
month = {December},
year = {2011},
publisher = {ISPIM - International Society for Professional Innovation Management},
url = {http://www.ipr.mdu.se/publications/2132-}
}